Responsible Gaming — Goals Bet's
Safe Betting Pledge

Responsible play at Goals Bet means enjoying betting in a way that has no negative impact on your financial, mental, or family life. Betting is a form of entertainment — much like watching a film or following a sport. It should never be seen as a primary source of income or a solution to financial difficulties.

Goals Bet is the trusted platform for millions of players across Bangladesh. We want every member to enjoy betting in a healthy and enjoyable way. That's why our platform offers a range of responsible gaming tools to help you set your own limits and stay in control.

Goals Bet's responsible gaming policy is more than a list of rules — it's a genuine expression of our commitment to our members. We want you to feel good about every bet you place, win or lose.

Gaming addiction creeps up gradually — it can be hard to notice when entertainment has become a problem. Watch out for these signs that it's time to seek help:

• Spending beyond your budget on betting and regretting it afterwards
• Repeatedly betting to win back lost money ("chasing losses")
• Hiding the amount you bet from your family or friends
• Feeling restless, irritable, or anxious when you can't bet
• Neglecting work, family, or daily responsibilities because of betting
• Taking out loans or selling valuables to fund your betting
• Wanting to stop betting but being unable to

Ask yourself the questions below. If you answer "yes" to most of them, we strongly encourage you to make use of Goals Bet's responsible gaming tools.

Goals Bet has developed a suite of effective tools to help members stay in control — all accessible from your account settings at any time.

Setting a deposit limit on Goals Bet is quick and easy, and it's one of the most effective ways to game responsibly. You decide exactly how much you can deposit.

Steps to set your limit:

• Log in to your Goals Bet account
• Go to "Account Settings" and find the "Responsible Gaming" section
• Select the "Deposit Limit" option
• Set a daily, weekly, or monthly amount
• Save changes — will take effect immediately

Self-exclusion is Goals Bet's most powerful responsible gaming tool. If you feel you need a short break or a longer time away from betting, this is the option for you.

Self-Exclusion Options:

• 1 day – 7 days: Short-Term Cooling-Off Period
• 1 month – 6 months: Medium-term break
• 1 Year: Long-Term Break
• Permanent: Permanent Account Closure

During self-exclusion, you will not be able to log in to Goals Bet or receive any marketing communications. Even after the period ends, you must actively reactivate your account — it will not resume automatically.

Want to self-exclude? Contact our Help Centre reach out — our team is ready to help you promptly.

Goals Bet does not allow anyone under 18 to bet. This isn't just a rule — it's our ethical responsibility. We take strict measures to protect minors.

• Age verification is mandatory at registration
• ID documents may be requested if age is in doubt
• Parents can block access to Goals Bet on their children's devices
• Accounts are immediately suspended if a minor is detected

Follow these simple habits to enjoy Goals Bet responsibly over the long term:

• Set a Budget: Set aside a fixed amount each month for betting. Treat it as part of your entertainment budget.
• Set a time limit: Decide how long you'll play before you start. Use a timer.
• Don't play with a target in mind: "I must win big today" — that mindset is harmful. Play for fun.
• Stay calm when you lose: Losses are part of the game. Never chase them with bigger bets.
• Don't bet under the influence or when stressed: Make decisions with a clear head.
• Take a break: Take a few minutes break every hour. Come back refreshed.
• Explore other forms of entertainment: Enjoy life beyond betting too.
• Let the people around you know: Talk openly with family or friends.
• Use Goals Bet's tools: Deposit limits, session timers — these tools are built to keep you protected.
• Get Support: If you need support, contact our Help Centre Reach out — you'll receive support without any judgment.