Goals Bet Privacy Policy –
Your Data, Our Responsibility

Welcome to Goals Bet. This Privacy Policy ("Policy") explains how Goals Bet collects, stores, uses, and protects your personal information. By using our platform, you agree to this Privacy Policy.

Goals Bet believes your privacy is a fundamental right. That's why we collect only the data we need and protect it with the highest level of security. Our Privacy Policy is aligned with international data protection laws.

This Privacy Policy applies to all Goals Bet services — including our website, mobile app, and any other digital channels. If you have any questions, please visit our Help Center Contact Us.

Goals Bet only collects information that is necessary. Below is a breakdown of the types of data we may collect:

A) Information You Provide Directly:

• Full name, date of birth, national ID number
• Email Address & Mobile Phone Number
• Current & Permanent Address
• Payment method details (bKash, Nagad, Rocket numbers, etc.)
• Documents submitted for account verification

B) Automatically Collected Information:

We only collect information that is strictly necessary to provide our services. Goals Bet does not collect any excessive or unnecessary data.

Goals Bet uses your data only for specific, transparent purposes. Under no circumstances is your information used for unauthorized ends.

• Account Management: Your information is used to create, verify, and maintain your Goals Bet account.
• Service Delivery: Your information is used to provide Sports Betting, jackpot, lottery, and other gaming services.
• Payment Processing: Payment information is used to securely process deposits and withdrawals.
• Customer Support: Your contact information is used to address your questions, complaints, and support requests.
• Security Verification: Device and login information is monitored to prevent fraud, hacking, and unauthorized access.
• Legal Compliance: Certain data is retained to meet applicable legal and regulatory requirements.
• Platform Development: User experience data is analyzed to help us continuously improve Goals Bet.

Goals Bet does not sell your personal information. However, limited data may be shared in specific circumstances:

Limited Instances of Data Sharing:

• Payment Processors: Limited information is shared with payment gateway providers to process deposits and withdrawals.
• Legal Authorities: Information may be disclosed to relevant authorities in response to a court order or legal obligation.
• Fraud Prevention: We cooperate with regulatory authorities in investigations related to money laundering or fraud.
• Technology Partners: We work with trusted technology partners to operate the platform, all of whom adhere to the same privacy standards we do.

Before sharing any information with third parties, confidentiality agreements are signed to ensure data protection. Goals Bet prevents its partners from using your information without authorization.

Goals Bet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: These are essential for the platform to function properly. Disabling them will prevent the site from working correctly.
• Functional Cookies: Remembers your preferences, language settings, and login details so you don't have to reconfigure them each time.
• Analytics Cookies: Analyzes how users interact with the site to help improve the Goals Bet experience.
• Marketing Cookies: Used to display relevant ads and offers tailored to your interests.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may limit some features on Goals Bet.

Goals Bet upholds the highest industry standards in protecting your personal data. Our security measures are multi-layered and continuously updated.

• SSL/TLS Encryption: All data transferred between you and Goals Bet is secured with 256-bit SSL encryption.
• Firewall Protection: Our servers are protected against unauthorized access by advanced firewalls.
• Two-Factor Authentication: A secondary verification process is triggered for any suspicious login attempts.
• Regular Security Audits: Independent security experts regularly review the Goals Bet system.
• Data Masking: Sensitive information such as payment card numbers is stored in masked form.
• Server Security: Our servers are housed in internationally certified, secure data centers.

That said, no data transfer over the internet is entirely risk-free. We encourage you to play your part in keeping your account secure — use a strong password and never share it with anyone.

Goals Bet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Data: Retained for as long as your account remains active.
• Transaction Records: Financial transaction records are retained for a minimum of 5 years.
• Communication History: Customer service communications are retained for up to 2 years.
• After Account Closure: Certain data must be retained for up to 5 years in accordance with KYC and anti-money laundering regulations.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be identified.

As a Goals Bet member, you have several important rights regarding your personal data — rights we fully respect and uphold.

• Right to Know: You have the right to request a copy of any personal data Goals Bet holds about you, and we are obligated to provide it.
• Right to Rectification: If any of your information is incorrect, you may request that it be updated.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be restricted.
• Right to Data Portability: You can download your data or transfer it to another service at any time.
• Right to Object: You can object to and opt out of marketing communications at any time.

To exercise these rights, please contact our Help Center Get in touch — we'll respond to your request within 30 days.

Goals Bet does not collect or process personal information from anyone under the age of 18. Our platform is strictly for adults.

If we discover that a minor has registered on Goals Bet, the account will be immediately closed and all collected data will be securely deleted.

If you believe a minor is using Goals Bet, please notify us immediately.

Goals Bet reserves the right to update this Privacy Policy as needed. In the event of any changes:

• The "Last Updated" date at the top of the page will be revised accordingly
• You will be notified at your registered email address about any significant changes
• You may see a notification about updated policies when logging into the platform.
• Continued use of the service after any changes constitutes your acceptance of the updated Policy

For any questions, concerns, or complaints regarding privacy, please contact our Data Protection team:

• Email: support@goalsbet.bet
• Help Center: goalsbet.bet/help-center
• Response time: Typically within 24–48 hours

We take your privacy complaints seriously. Every complaint is thoroughly investigated and resolved promptly. Goals Bet is committed to maintaining the trust of its members at all times.